What If I Have Trouble Logging In?
If you have trouble logging into the Costbuys shop online, use the “Forgot Password” prompt and enter your email address. Costbuys will automatically send you a link to change your password, and your old password will be forgotten. Be sure to record your password in a safe space.
How Are Discounts Applied?
All online shopping deals have the discount listed in the price. When you purchase the product, you’ll be charged the price on the product page. You will know the item is discounted because the retail sales price will be crossed out. This process is automated, so you don’t need to do anything to receive your discount.
What Payment Forms Are Accepted?
Costbuys accepts visa, Mastercard, American Express, Discover and PayPal for your web shopping needs.
How Can I Check My Order Status?
When you visit the Costbuys discount website, you can log into your account from the home page. This account will take you to your dashboard. On this page, you’ll be able to locate all orders placed recently, and review arrival times for your purchases.
Are Shipping Costs Included In The Product Price?
The product price does not include the cost of shipping, but Costbuys does not charge for shipping. Input your address, and Costbuys will ship every product you order direct to your doorstep.
Can I Cancel My Order?
You may cancel any recurring order from the Costbuys online shopping portal by logging into your account, and cancelling the order from your dashboard.
How Long Can I Wait To Refund?
The Costbuys discount shop offers full refunds on any purchase you make within 30 days of purchase. Simply contact customer service, and the team at Costbuys will either recommend a new product to replace the one you’re returning, or provide a full refund. Our aim is to make this process fast and simple.
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